Social Media Policy

The International Spy Museum (SPY) strives to create an informed and engaged social media community filled with a wide range of voices. The purpose of SPY’s social media presence is to share information about the Museum’s exhibitions, collection and programs; to provide an objective and apolitical forum for exploring important topics; and to drive a deeper understanding of the important role intelligence has played in history and continues to play today. 

Every SPY community member has the right to participate in respectful discussions on our social media channels. NOTE: The views and opinions expressed by our fans and followers are their own and do not represent the position of the International Spy Museum or any of its corporate partners & affiliates.

To ensure positive and constructive dialogue in our online community, the Museum adheres to the following Social Media Code of Conduct. The policy outlined below applies to all our social media channels. While we do not moderate comments, we do reserve the right to remove any content posted that does not adhere to the listed policy, and block or report users who share such content.

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SPY Social Code of Conduct

Be respectful. Please avoid posting any hateful, defamatory, obscene, discriminatory or harassing comments, images or videos, or anything that could be deemed offensive to others. Such comments and posts will be removed, and will most likely result in you being banned or blocked.

Do not solicit or market products. We will remove any links, images, messages that advertise or promote the goods or services of individuals, businesses or causes and such postings will most likely result in you being banned or blocked.

Do not post spam or fraudulent links. Repetitive posts copied and pasted or duplicated by single or multiple users will be removed.

Please avoid posting any personal information. Any posts that include an email address, phone number, address or other personal information will be removed.

What to expect:

The Museum’s social team aims to monitor our main social media platforms 365 days a year. The core office hours are between 10 a.m. and 6 p.m. EST, Monday to Friday, excluding national holidays. We do our best to respond to all inquiries as quickly as possible, but please note that some can take longer to resolve.

Where to find us:

The International Spy Museum has an active profile on the following platforms: 

Facebook - https://www.facebook.com/IntlSpyMuseum

Twitter - https://twitter.com/IntlSpyMuseum

Instagram - https://www.instagram.com/spymuseum

LinkedIn - https://www.linkedin.com/company/international-spy-museum

YouTube - https://www.youtube.com/user/IntlSpyMuseum

Pinterest - https://www.pinterest.com/intlspymuseum

Contact Us

Have questions? There is a lot of helpful information relating to visiting the Museum, tickets, exhibitions, upcoming programs/events and general information on our website.

If you can’t find what you're looking for, and haven’t heard back from us, try emailing: info@spymuseum.org or give us a ring at the Museum’s Call Center, 202.393.7798. The Call Center is open from 10 a.m. – 5 p.m.