Accessibility options for visiting the International Spy Museum.
The International Spy Museum is committed to providing a quality experience for all of our guests. The following provides information about a range of accommodations.
- Travel Tips
- Service Dogs
- Building Accessibility
- Services for Guests Who Are Blind or Have Low Vision
- Services for Guests Who Are Deaf or Hard of Hearing
- Services for Guests With Sensory Sensitivities
Parking: For guests that require handicapped parking, the District of Columbia allows extended parking at any meter, along with specific "red-topped" handicapped parking meters (the closest red-topped meter is located on 10th Street, SW, south bound lane close to Independence Avenue). Metered parking is available on 10th Street, SW, near the Museum. The Ace L'Enfant Plaza parking garage also has handicapped parking.
Metro: For wheelchair accessible access, exit the L'Enfant Plaza station via the "7th & C Street" exit. A free Southwest Shuttle can be taken from the 7th street stop. The Shuttle runs every 10 minutes between The Wharf, L'Enfant Plaza Metro Station, and the National Mall. Get off at the L'Enfant Plaza Retail stop on 10th St. SW in front of the new Spy Museum
Service dogs are welcome. Spy Museum follows the US Department of Justice’s ADA requirements for service dogs. The dog must be trained to provide assistance to a person with a disability. Visitors are not permitted to bring emotional support animals into the Spy Museum.
The Museum is fully accessible for guests with mobility disabilities or in wheelchair:
- Elevators provide access to all floors and exhibits.
- All restrooms in the Museum complex are accessible. Family/companion restrooms are located on all Museum public floors.
- Family/companion restrooms are open to all genders.
- All theaters include wheelchair locations.
A limited number of manually operated wheelchairs may be borrowed at the Information Desk on a first-come, first-served basis. Guests are requested to leave a photo ID at the Information Desk while using Museum wheelchairs
There is limited seating throughout the Museum’s permanent exhibition. Guests will find ample seating in our theaters located throughout the exhibition.
All visitors will be required to pass through a security check point at all Museum public entrances. This may include a hand-check of bags and walking through a metal detector. Those unable to walk through the metal detector will be hand-screened with an electronic security wand by authorized personnel.
The International Spy Museum has a couple of exhibits that include loud noises, changing light levels, and some interactives that require physical endurance and omit a small electric shock (warning labels are posted).
While there is no eating or drinking allowed in the exhibition, guests with medical conditions requiring food are permitted to eat in the exhibition restroom hallways.
For Guests Who Are Blind or Have Low Vision
There are several tactile objects and experiences along with audio components in the Museum permanent exhibition and Lobby. Large print floor plans that include tactile objects and audio components are available upon request at the Lobby Ticketing and Information Desks.
A complimentary 90 minute staff-led audio-described Museum exhibition tour with tactile opportunities is available upon request. The audio-described tour is included with the Museum admission price and is recommended for parties of 5 or fewer. Please call 202.654.0991 or fill out a request form at least seven (7) days prior to visit to reserve. These requests are subject to availability.
For Guests Who Are Deaf or Hard of Hearing
All media presentations are open captioned. Assistive listening devices are available upon request for the Public Program Theater space.
Sign language and oral interpreter services is available for public programs with seven (7) days advance notice. Please call 202.654.0991.
For Guests With Sensory Sensitivities
The International Spy Museum has a number of exhibits that include loud noises and changing light levels. In order to make some of these “surprises” more predictable, we have created a sensory map to help prepare guests for their visit. Maps will be available in the Museum Lobby.
If a guest is sensitive to sound, consider bringing noise-cancelling headphones or earplugs. For a quieter or less-crowded visit, we recommend visiting during shoulder hours (early or later) or on a weekday in the off-season (September through February).
Watch the SPY Know Before You Go video to prepare for your visit.