As a direct report to the Special Events Associate, under the guidance of Vice President of Sales, the Events Captain will be responsible for managing events on-site. Additionally, this person will be responsible for reporting any necessary equipment damage, maintenance, or misuse to ensure functionality for upcoming events.
The Events Captain essential roles and responsibilities include, but are not limited to:
Welcome event guests and direct them to the appropriate space, as needed.
Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner.
Lead walk-through of space with caterer prior to load-in and after load-out to ensure the space is left in the exact same condition it was prior to the event.
Ensure caterer bartenders are serving liquor in a responsible fashion and check bartenders for their TIPS/ TAM licenses at all events. Also ensure that an ABC Manager for ABRA is always on site.
Assist and manage load in/load out for the caterers and their staff. This person will have access to all Special Event spaces, storage rooms and assigned kitchen spaces.
Handle caterer requests (unlock spaces needed, direct setup and storage, assist with last minute needs like additional chairs, etc.).
Address event client needs (special requests and if the request is significant, contact Full Time event staff for resolution, questions about the museum, etc.)
Assist with AV support (adjusting music volume, basic room lighting, running microphones, turning off and on projectors and screens, etc).
Work with Security to ensure smooth flow and access to appropriate space.
Work with Gust Services staff for Museum access and access to Museum spaces (such as Operation Spy missions or Scavenger Hunts), when necessary.
Work with Facilities/Cleaning staff to ensure space is clean and in working order.
Ensure event closing is on time and break-down is done in an orderly fashion without damage to the Museum.
Understand Special Event Orders and follows instructions. Have an understanding of the event, contacts, caterer’s needs and specifications.
Maintain open communication between caterer, client & Special Events staff.
Be knowledgeable about the Event Spaces, A/V Equipment and rules and regulations of the space.
HOW TO APPLY
To apply for the part-time Events Captain position, please submit a cover letter and resume to firstname.lastname@example.org. Please include Events Captain in the subject.