Private Events Sales Administrator

Summary:

The Private Events Sales Administrator supports the International Spy Museum’s Private Events Sales Team (a division of the museum’s Business Team) including its Executive Vice President.

Essential Responsibilities Include:

  • Essential administrative support to Private Events sales staff and general administrative duties as assigned by Executive Vice President of Sales and Development including but not limited to:
    • Managing event space contracts from inception to execution
    • Managing speakers’ program
    • Helping to steward potential and current clients by proving excellent customer service
    • Reporting and analysis of data and Key Performance Indicators (KPI’s)
    • Researching prospective clients
    • Planning and executing digital and traditional promotions
    • Managing museum’s team building activities (scavenger hunts etc.) 
    • Liaison between EVP and Private Events Sales Team
    • Liaison between Private Events Sales  Team and other departments
  • Has authority over and administers Siriusware, the department’s Customer Relationship Management (CRM).  Also administers Siriusware, the back-end software system, and other digital resources to ensure and improve efficiency as a team.
  • Administers and tracks sales budget including processing invoices. 
  • Manages reporting tools to improve efficiency and accuracy of data and records as identified by EVP.
  • Provides real-time business intelligence and analysis to Executive Vice President. 
  • Establishes, monitors and maintains collective standard operating procedures (SOPs) for Sales department.

Requirements:

  • Extremely organized
  • Proficient in Microsoft Office, Adobe Suite & CRM (preferably Salesforce.com) 
  • Willing to adapt to and anticipate changing needs of office/changing technology
  • Proactive and decisive
  • A team player who can interact with all levels of employees and clients within and outside the organization
  • Able to prepare and review written documents accurately and completely
  • Polished appearance along with strong written and verbal communications skills

Special Requirements:  

Due to the nature of Private Events, must have full availability and be available to work some extended hours including evenings, weekends and holidays.

Work Experience:

3 to 5 years with skills and competencies as described above

Education:

College Degree required

TO APPLY:

Submit a detailed cover letter, copy of your current resume and references to HumanResources@spymuseum.org. Please include Private Event Sales Administrator in the subject line.  

EOE M/F